What's the difference between Indoor Camera (2nd Gen) and Stick Up Cam? | The main difference between Indoor Camera (2nd Gen) and Stick Up Cam is where you can place them and how they receive power. Indoor Camera (2nd Gen) is an indoor-only camera that plugs into standard power outlets for non-stop power. Indoor Camera (2nd Gen) also includes a manual Privacy Cover that turns off video and audio with a simple swivel. Stick Up Cam is a versatile camera that goes almost anywhere, indoors or out. Plus, it's weather-resistant and comes in 4 different power options: battery, plug-in, solar, and Power over Ethernet. |
What's the Privacy Cover and how does it work? | Indoor Camera (2nd Gen) comes with a manual, removable Privacy Cover. When you slide it in front of the camera lens, Indoor Camera's camera and mic will turn off. When you're ready to turn Indoor Camera (2nd Gen) back on, just swivel the Privacy Cover to the side. And if you're ever unsure how you left it, you can check the status of your camera in the Ring app at any time.
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What privacy features are included with Indoor Camera (2nd Gen)? | Indoor Camera (2nd Gen) includes a Privacy Cover, which you can manually adjust to cover the camera lens and turn off camera and microphone recording. Indoor Camera (2nd Gen) also allows you to configure your privacy settings based on your current needs. Toggle motion alerts, motion, or audio recording off in the Ring app at any time. Create a motion schedule to disable motion alerts and recording during the times you're usually home. Use Modes to select a camera state with Disarmed, Home, or Away Mode (subscription required). Additionally, if you have a specific area in your home that you don't want to monitor, create Privacy Zones to black out that area to control what you want to see or record.
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Does Indoor Camera (2nd Gen) save my videos and photos so I can view them later? | If you have a subscription to Ring Home, motion event videos captured by your Security Camera will be saved to your Ring account for up to 180 days. You can manage your video storage time through the Control Centre. Photos captured will be saved to your Ring account for up to 7 days, so you can review them at any time. More information about video storage can be found here. Without a subscription, you can view real-time video for security cameras and get notifications as they happen, but your videos and photos will not be saved.
A free Ring Home trial is included with any home Security Camera purchase unless you are already have a Ring subscription at the same location. You may subscribe to a Ring Home Plan at any time during your trial, and you won’t be charged for your subscription until after your trial ends.
If you have a subscription to Ring Home, you can share your videos and photos with anyone, including neighbours, friends, family and local law enforcement.
Click here to learn more about Ring Home. |
What is Ring Home? | Ring Home is a subscription that gives your Ring experience a boost by changing how your Ring devices work for you. With a Ring Home Plan, activate video recording and photo capture, saving and sharing for your Security Camera, plus get access to our advanced video, intelligence, and security features and perks.
Click here to learn more about Ring Home.
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Do I need Ring Home to use Indoor Camera (2nd Gen)? | No. You can still use your Security Camera to see what's happening at home, even without a subscription to Ring Home. Without Ring Home, you'll still receive real-time notifications whenever motion is detected and you can answer the notification to see hear, and speak to visitors in real time right from your mobile device. When you access your Ring Dashboard, you'll be able to view the image last captured by active devices.
However, without a subscription to Ring Home, you won't be able to review any videos or images you missed, and you won't be able to save your videos or photos or share them with anyone. Click here to learn more about Ring Home and to choose a plan that works for you.
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